1. Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.
2. Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
3. Pricing and Availability
All prices are as stated on the Website but Hanro Gulf reserves the right at any time to revise the price of goods without notice.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and let you know we are cancelling the order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies
We accept payments online using Visa and MasterCard credit/debit card in AED and USD. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. The cardholder must retain a copy of transaction records and Merchant policies and rules.
Discount codes and promotions:
Please note that there are certain items for sale that will be excluded from all promotions and discount codes. Goodie bags, sale items and gift vouchers are excluded from promotional discounts.
Gift vouchers can only be redeemed once.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
All of the content on the Hanro Gulf including, illustrations, graphics animations, accessories, clothing, all graphic design and text are subject to trademark and copyright and other intellectual property rights held by Hanro Gulf. The entire content of the site is copyrighted under applicable copyright laws.
The use of our site www.hisandher-me.com and it’s content is intended for the personal and non- commercial use by the users of our site.
Use of the site:
You may download, view, copy and print documents and graphics incorporated in these documents (the “Documents”) from the Site subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the express authorization of Hanro Gulf. Pictures on the Hanro Gulf Website are property of Hanro Gulf and may not be used for commercial purposes without permission of Hanro Gulf.
Hanro Gulf reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.
Hanro Gulf will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Hanro Gulf is a registered trademark. You may not copy, download, reproduce, modify, publish, redistribute, re-transmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Hanro Gulf.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website
United Arab of Emirates is our country of domicile.